Aritmos is a Sage Platinum Partner based in Lleida with experience implementing Sage X3 in companies that manufacture or distribute capital equipment: agricultural machinery, industrial equipment, special vehicles, installations and high-value components. Sage X3 offers native serial-number item management, integrated CRM for consultative sales cycles, after-sales service with interventions and maintenance contracts, and spare parts management with thousands of references. Aritmos brings more than 40 years of experience working with the region’s industrial and agricultural businesses.
Yes. Sage X3 lets you uniquely identify each unit with a serial number from receipt. The serial number follows the machine throughout its life cycle: stock, sale, delivery, warranty, service interventions and spare parts used. This gives you the complete history of every piece of equipment sold.
Sage X3 manages technical interventions linked to the machine’s serial number and to the customer. Each intervention records technician hours, spare parts used, the work description and status. It supports maintenance contracts with scheduled services, due dates and recurring invoicing. The intervention history of each machine is available in one click.
Yes. Sage X3 with Power BI can cross-reference the original sales revenue, maintenance service revenue and spare parts revenue against acquisition cost and service costs. The result is the total life-cycle profitability of each machine, by customer and by contract. This makes it possible to identify which customers generate long-term value, not just on the initial sale.
Yes. Sage X3’s CRM is integrated into the ERP, not a separate system. It manages contacts, activities, opportunities by stage (prospect, qualified, offer, negotiation, close), quotations with a product configurator and pipeline analysis. For capital equipment, where a sale can take months to close, having CRM integrated with stock and invoicing is critical.
Sage X3 manages spare parts catalogues with cross-references by machine model. Spare parts stock works with reorder points and automatic replenishment. Spare parts sales can be linked to the serial number of the customer’s machine, so you know which parts apply to each installed unit. For distributors with several branches, multi-warehouse management helps optimise availability.
Aritmos has 40 years of experience with companies that sell, distribute and service industrial and agricultural equipment. It understands the sector’s specific challenges: sales cycles lasting months, import management with landed cost, thousands of slow-moving spare parts, and the need to link sales, service and spare parts to understand real profitability per customer. In addition, it positions Sage X3, which has native CRM and after-sales service, against solutions that require integrations with external systems.
It depends on the number of branches, the size of the spare parts catalogue, the number of CRM vs. warehouse vs. service users, and integration needs (B2B ecommerce, mobility for technicians). Aritmos offers a free preliminary analysis. Get in touch for a demo.
